corporate
about us
Mudo entered the ready to wear market with its Mudo Collection brand, and continues to be one of leaders for modern casual wear in Turkey.
Mudo Collection, the leading clothing brand in Turkey, offers variety, quality and the latest fashions in both men’s and women’s wear. Our latest collections reflect the latest trend of modern-classic style.
Mudo Collection’s philosophy is to combine classic, casual and modern styles in clothing. The brand stands at the point where English elegance meets Italian stylishness.
Mudo Collection also offers a large collection, Sportswear, which features original details and the latest casual trends reflecting youth and freedom.
Mudo Collection, which is the heart of Mudo today, is represented in over 26 Mudo stores around Turkey and continues its impressive growth.
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terms and conditions
privacy
We appreciate the trust you place in Mudo, and we are committed to respecting your privacy and the security of your personal information. Your name and email will not be shared with third parties. We collect customer information for the sole purpose of sending you the Mudo Email Newsletter and other Mudo Email to provide information and improve our service to you.
All data supplied by you is stored in a secure database.
If you no longer wish to receive Mudo email, you may unsubscribe using the link provided in each edition of the email. You may unsubscribe now using the link here: unsubscribe@mudo.com.tr
terms and conditions
terms of use
All materials contained in this site are the copyrighted property of Mudo Inc. They can not be used or copied electronically or by other means without permission.
Terms and Conditions
By using Mudo.com.tr you agree to be legally bound by these terms, which shall take effect immediately on your first use of this site.
Mudo.com.tr reserves the right to change these terms at any time. Your continued use of Mudo.com.tr after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
Copyright
Unless otherwise specified, all content included on this site, such as text, graphics, logos, icons, photos, products, and software, is the property of Mudo.com.tr and is protected by law. The compilation of all content on this site, including its design is the exclusive property of Mudo.com.tr.
Unless otherwise specified, Mudo.com.tr do not grant you any exclusive or partial right to use this site. Mudo.com.tr actively protects its proprietary rights under law. All rights are reserved.
License
This agreement hereby grants to you a non-exclusive, revocable, personal, non-transferable license to use this site in accordance with the terms and conditions of this agreement.
You may download material displayed on this site ad hoc for non-commercial, home personal use only, provided you keep intact all copyright, trademark and other proprietary notices.
Unless otherwise specified, you may not modify, copy, distribute, publish, transmit, reproduce, print, license, sell, create, or provide hyperlinks or other redirection to the content of this site except with express written consent of Mudo Inc.
You may not use the Mudo.com.tr for any purpose that is unlawful or prohibited by these terms, conditions, and notices; otherwise your license to access the site will be terminated unilaterally. Mudo.com.tr reserves the unilateral right to terminate your license to access to, or use of this site or its content at any time without notice.
Disclaimer
Whilst Mudo.com.tr is committed to maintain the accuracy of the site, Mudo does not warrant the content of Mudo.com.tr will be accurate, updated or error free. Mudo.com.tr also reserves the right to make changes and amendments at any time, for any reason. Mudo.com.tr assumes no responsibility for any misspellings or price errors.
All the materials in this site, including information, products and services are provided "AS IS" and without warranties of any kinds, excepting consumer services. Mudo.com.tr assumes no liability for the direct, indirect or consequential damages arising from access to, or use of the site.
Links to third party sites
This site may contain links to other websites owned and operated by third parties other than Mudo.com.tr. Mudo does not regularly control the content, products and services offered in such sites. Mudo.com.tr assumes no liability for accuracy and quality of the content, products and services offered in these linked sites. To view the content of these sites is the user’s responsibility.
Opinions
Please note that Mudo.com.tr makes no assurances that your opinions will be treated confidential or proprietary.
Indemnification
You agree to indemnify Mudo.com.tr from and against any and all loss, damages and liabilities related to or associated with your use of Mudo.com.tr m and any violation of these terms and conditions by you.
Governing Law and Jurisdiction
Mudo.com.tr operates through its offices in Turkey. These Terms of Use and any dispute arising with respect to the subject matter thereof, shall be governed by, and interpreted in accordance with the laws of the Republic of Turkey.
contact us
Address: Ambarlı Dolum Tesisleri Yolu. Cihangir Mah.
Şehit Piyade Onbaşı Murat Şengöz Sok. No:9 34910
Avcılar / İstanbul
Directions:
Phone : 0212 456 07 07
Fax : 0212 422 19 51
Email : info@mudo.com.tr
site map
mudo concept
Please click here for the site map.
customer service
email
Email: info@mudo.com.tr
Phone: 0212 456 07 57-58
customer service
returns and exchanges
Whether a gift or a purchase,
if you are not happy with your Mudo product, you can exchange an unused and undamaged item within 30 days of purchase at any Mudo store.
* You can exchange the item for any other item with the same price.
* You can exchange the item for an item costing more, paying the difference.
* Remember to bring your original or gift receipt.
* Mudo Outlet merchandise can only be exchanged at a Mudo Outlet store.
If the merchandise is defective:
Manufactured at the highest quality standards, Mudo products go through a strict quality control process. However, if your Mudo item is defective, you may return it to Mudo store with your receipt.
If it is determined that the defect has been caused by faulty manufacturing, then
* we can repair the merchandise free of charge, or
* make an exchange, or
* issue a merchandise credit based on the price on the receipt.
customer service
frequently asked questions
-Can I reserve an item and pay later?
Yes, any item can be reserved for up to three days at no extra cost.
-Where can I exchange my Mudo purchases?
Purchases made from Mudo Outlet can only be exchanged at Mudo Outlets which include, Mudo Garage, Olivium, Bahariye, Egyptian Bazaar, Mecidiyeköy, Colony, Antalya Deepo and Ankara Optimum Outlets.
Consignment goods can only be exchanged at the Outlet Store where purchase is made.
You can exchange Mudo City merchandise at any Mudo store except for the Outlet stores.
- What is the deadline for picking up repaired products?
We will let you know that the repair has been completed. You then have 45 days to collect the repaired item.
- When will I get an answer from you about the products I have had a problem with?
We will get back to you within 15 days from the date you leave the product at one of our stores to be examined.
- Who examines the product I had problems with?
That product in question goes through a careful and unbiased examination by the production and brand supervisors at our headquarters. We will make the exchange as soon as a manufacturing defect is confirmed.
customer service
care symbols
Please click here for the care symbols.
customer service
product care
How to take care of your shoes?
* Try on both shoes before you buy.
* Do not buy shoes that are too tight.
* Give shoes a days rest between consecutive wearing. Leather shoes should have one full day to dry out from natural foot perspiration. To prolong the life of your shoes, it is advisable to alternate wear between two pairs of shoes.
* Dry your wet shoes away from direct heat and sunlight to prevent the leather from drying out and cracking. Leather should always dry naturally.
* Use a damp cloth to clean the dirt from your shoe. Use a suede brush and suede rubber to clean your suede shoes. Use a nubuck brush and nubuck rubber to clean your nubuck shoes.
* Polish your leather shoes with a natural polish or a polish of the same color.
* Leather shoes without linings can be very comfortable and healthy. But remember that they may dye your feet or socks. Try to wear socks of the same color as your shoes.
* Air out your shoes before storing them. Store your shoes in shoe trees to help protect their shape.
* Leather shoes with hand sewn uppers may let water in wet weather conditions.
* Do not soak or immerse your leather shoes in water, or wash them in laundry machines.
* Shoes with leather soles are not suitable to wear in wet weather conditions.
* Creases may appear on your leather shoe by time. We recommend you apply a protective-softening product to prevent the leather from cracking and creasing.
* Because of its porous nature, your leather shoe will let water in after prolonged exposure. You can use a waterproofing spray to provide limited protection.
customer service
inquiry
We want to know what you think about our products. Please click here to fill the form.
media and public relations
email
Email: tkaner@mudo.com.tr
Phone: 0212 456 07 78
media and public relations
press releases
Please click here to see press releases.
media and public relations
press reviews
Please click here to see press reviews.
media and public relations
corporate files
Please click here to see corporate files.
stores
store types
mudo accessories
mudo collection
mudo concept
stores
store addresses
Please click here for the addresses of our stores.